$9.95 flat rate for all deliveries within Australia under $100.$25.00 flat rate for all deliveries outside Australia under $120.
We offer free shipping for purchases over:
- $100 for Australian customers.
- $150 for International customers.
Once your order is dispatched, the estimated delivery times are as follows:Australian orders delivered to metropolitan locations via Australia Post E-Parcel Service:
- 1–2 Days for Sydney, Melbourne and Canberra
- 2–4 Days for Brisbane and Adelaide
- 5–7 Days for Perth, Hobart and Darwin
For Australian orders delivered to regional and remote areas, please allow up to 10 working days for your order to arrive.
For international orders please allow 3–5 days for your order to arrive (via DHL).Please note that these delivery times are estimates, and that order processing and delivery times may vary.
Once your order has been confirmed and dispatched, a tracking number will be emailed to you.
- Australian customers can track their parcel via Australia Post.
- International customers can track their parcel via DHL.
Australian orders are subject to Goods and Services Tax (GST). Prices on the website are inclusive of GST.
GST will not be applicable to orders sent internationally. GST will be removed from the cost of your order during the checkout process.
International orders may be subjected to local import taxes, duties and charges. The purchaser will be held responsible for the payment of all such charges. Please refer to the customs office of the destination country for more information regarding the import of goods and any related charges.Feel free to contact our Customer Service Team for assistance and information via email at firstname.lastname@example.org
Our returns policy follows the ACCC Consumer Guarantee guidelines. We do not accept returns or exchanges for change of mind. You are entitled to a refund or replacement if there is a fault with the product you have been delivered.Please contact our Customer Service Team via email at email@example.com within 7 days of receiving goods.